IMAP and Gmail users – be warned

If you are using eCrypt, do not use IMAP. Thanks to a report into our support team, we identified an incompatibility that exists between IMAP and eCrypt (for BlackBerry® devices), that compromises the privacy of communications.  The solution is to disable or turn off IMAP.  If you are a Gmail user, that can be difficult.  [...]

How to add a personal email account to your BlackBerry® smartphone

A lot of the people around me have a company issued BlackBerry smartphone. Like most BlackBerry device users they love their handy PDA, after all, quite true to the advertisements, it helps them “stay connected” and conveniently at that. If they weren’t on the PDA kick for personal use already, for many their work experience [...]

How to Install and Activate eCrypt on your BlackBerry® smartphone

A video* tutorial explaining how to Install and Activate eCrypt on your BlackBerry® smartphone. (The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited.)

How to Create an eCrypt Private Tunnel

View this video tutorial to learn how to set-up and establish an encrypted connection – called a Private Tunnel – between you and your contacts. Once a Private Tunnel has been established with a contact’s email address, ongoing encryption and decryption is seamless.

How to Delete an eCrypt Private Tunnel

A video tutorial explaining how to delete eCrypt Private Tunnels.

How to Uninstall eCrypt from your BlackBerry® smartphone

A video tutorial explaining how to uninstall eCrypt from your BlackBerry® smartphone. (The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited.)

How to use eCrypt

Installing eCrypt is as easy as downloading and emailing one of your contacts!